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Guide for Visitors and Patients

Where can I park? Where can I grab a bite to eat? Where do I inquire about medical equipment? Who should I contact for assistance? Everything you need to know before you get to Sheba, all in one place.

Sheba Tel Hashomer is the largest medical center in the country. To make your stay with us (and that of your caregivers) more convenient, we’ve prepared a detailed guide with essential, useful, and time-saving information. Ready to get started? 

 

The Sheba App

WIFI

Getting here

Businesses and Food

Accessibility and Adjustments

Navigation and Getting Around Sheba

Medical Equipment Inquiry

Receipt of Records and Medical Information

Public Inquiries and Rights Implementation

Religious Services

Quality Metrics and Patient Experience


The Sheba App - The Easy Way To Manage Your Health 

By downloading the app, you can effortlessly manage your health anytime, anywhere! Connect to your medical record, access all your tests, conveniently and securely perform various actions, and find your way around Sheba with ease! 

The app features dedicated sections for expectant mums and a special area for those going through cancer treatment.

>> Click the link to find out more about the Sheba app.


Is WIFI available at Sheba?

Absolutely! Feel free to connect to the SHEBA-GUEST network available at Sheba Medical Center. Internet access is free and no registration is required.


Getting Here & Getting Around - is Easy! 

Arrival and orientation video (Heb) >>

 

Public Transportation

Buses from various locations across the country arrive at Sheba. While most buses make multiple stops within Sheba, some drop off passengers at the eastern gate (The IDF Recruitment Center). For extra convenience, you can use the carpooling app "Gett" or simply call a taxi.


>> For all ways to arrive at Sheba


Parking for Private Vehicles
Sheba Medical Center has over ten parking lots conveniently located throughout the premises. Parking is priced at 25 NIS per hour, with the first 30 minutes being completely free of charge (when entering and exiting through the same entrance gate). 

>> For a complete list of parking services at Sheba


Eating, Shopping, and Everyday Business 

From restaurants, supermarkets, and cafes
to mobile phone stores, banks, and bookshops –
all the places that will make your visit or hospitalization more convenient.

ATMs are available at the following locations:
- Mercaz Hazomet Mall
- Givatayim Mall
- Yahav Bank
- Sheba Market, in the main lobby of the hospital.

For a complete list of businesses, please visit >>

 

Accessibility and Adjustments

At Sheba, we tailor services to the diverse needs or personal, cultural, or religious background of each patient, free of charge. If you require different accommodations, we are always happy to assist.
For information on the types of accessibility and various adjustments available >>

Navigation and Getting Around Sheba

1. Navigating Sheba, even inside buildings.

Just download the Sheba app and tap on "Navigation" in the bottom menu. >> Download the app

2. Sheba BUS App

Enjoy a free internal shuttle service that saves you loads of time!

How to use it? Simply download the Sheba BUS app, book your shuttle, and it’ll pick you up from the specified location.

 

 

Medical and Rehabilitation Equipment Inquiries and Wheelchair Rentals

For wheelchair rentals, click here >>

For medical equipment inquiries, click here >>


Receipt of Records and Medical Information

Here you can complete missing details and obtain medical documentation from hospitalization, information about debts for sorting and payment, medical documentation from clinics, and more, all in compliance with patient rights laws.

For contact and further details:

>> Department of Medical Records and Information


Sheba Service Center - Your Rights

Having trouble getting Form 17 from your health fund?
Uncertain about your medical rights?
Need to file a complaint about the treatment at Sheba?

Our professional and skilled team will be happy to assist you and ensure that you receive the best possible treatment quickly and efficiently. 

>> To check eligibility for receiving national insurance disability and nursing benefits

>> Check out our New Service for Unaccompanied Patients.


Religious Services

In Sheba, you'll find numerous synagogues where you can pray on weekdays, Shabbat, and holidays. 

 

 

Quality Metrics and Patient Experience

At Sheba we believe in transparency, which is why we transparently present various data that we regularly measure on the quality of our care and service. Our goal is to continuously improve and empower you with the information you need to make informed choices and make a difference. See the data